Pam was fantastic to work with. She explained the process and what to expect/when. She was always fast to respond to any communications and had everything ready to close well in advance of the closing date. A bonus was the ability to e-sign documents at our own convenience. Additonally, we received positive comments about how easy she was to work with from our agent, the seller's agent, and title company. We would definitely work with her again in the future and recommend her highly to anyone needing a mortgage.
My fiance and I started our search for a home a year and a half ago. The first year was like a nightmare. A "short sale" horror year, and a nice home lost by a few dollars underbid. Then we found "the one". Still pre-approved by our bank and finally thinking we were good to go, only to find out the roads were not public and the bank couldn't approve it now. Ughhh! Our realtor hooked us up with Darlene Snowell at MMS. At first I was not quite sure if this was the correct move. After working with Darlene for a week or two I had complete confidence that she could make this happen. I don't know what "normal" procedures or time of mortgages are but to me it seemed like a lot of hoops we had to jump through and unnecessary paper work. However Darlene allows answered all my questions with assurance and returned all calls asap. She also kept after the other ppl involved and got everything completed on or before time and in fact saved me money doing it! So... here we are 5/18/16 everything is approved going to closing on the 24th, five days early of tentative 29th closing date. So in summation we are 100% satisfied with services rendered and i believe Darlene went above and beyond the normal requirements. Thanks again!!! Terry A Fatzinger, new home owner
LOVE this company. They did an amazing job and closed my VA mortgage in under 30 days! No one thought that could be done. We had very difficult circumstances to overcome which they did with ease. The process couldn't have been smoother. Pam assuaged every concern and fear that I had. She was on top of the entire thing and every little detail. Don't hesitate to use this company. They will help you at each step. Thank you, My Mortgage Store! You all are amazing!!!!